Tickets are issued on behalf of the event organiser and are subject to the following terms and conditions:
1. The event organiser reserves the right, in combination with any other statements or directives which may be shown on the ticket or displayed on the premises to: Refuse admission.
Alter the composition of the programme/event without being obliged to refund monies or exchange tickets.
Refuse entry and use on the premises, of any form of audio or visual equipment.
Conduct security searches to ensure safety of patrons.
2. Purchase of a ticket signifies acceptance that: As members of the audience, ticket holders may be filmed or photographed and sound recorded for broadcast.
The venue or organiser shall not be liable for any loss, injury or damage within the premises.
Tickets will not be exchanged nor money refunded.
IT IS ILLEGAL TO RESELL A TICKET, Should a ticket be re-sold or transferred for profit or commercial gain by anyone the ticket shall be void and the holder may be refused entry to or ejected from the venue.
3. Admittance There is strictly no admittance to under 18 year olds, no pushchairs and no babes in arms.
TICKETSCRIPT TERMS AND CONDITIONS FOR USE
These terms and conditions discuss the provisions which apply for any use that the User makes of Ticketscript services. The User is advised to carefully read the Terms and Conditions for Use so that he is aware of his rights and obligations when he uses the services. By using the services in any way, the User accepts that he is bound by these Terms and Conditions for Use.
Article 1 Definitions
The following terms with a capital letter are used in these terms and conditions. These terms will mean:
1.1 Event Organiser: the party organising an Event and selling the Tickets for admission to it.
1.2 Event: organised events, including but not limited to performances of an artistic and/or sporting nature, or theatre performances, plays, musical performances, concerts and/or musicals.
1.3 User: natural person or legal entity who uses the Ticketshop in any way.
1.4 Terms and Conditions for Use: these terms and conditions for the use of the Ticketshop; Intellectual Property Rights: all rights for intellectual property and related rights, such as copyright, trademark rights, patent rights, model rights, trade name rights, database rights and neighbouring rights, as well as rights to know how and patentable inventions.
1.5 Ticket: admission ticket to an Event.
1.6 Ticketshop: Ticketscript’s service which makes it possible for the User to order and/or reserve Tickets from Event Organisers.
1.7 Transaction and Service costs: the costs charged by Ticketscript to the User for the use of the Ticketshop.
1.8 Ticketscript: the private company Ticketscript B.V. having its place of business at the Prins Hendrikkade 185, 1011 TD Amsterdam.
Article 2 Applicability
2.1 These Terms and Conditions for Use apply to any use by the User of the Ticketshop.
2.2 The version of the communication in question with the User saved by Ticketscript applies as proof thereof, unless the User has proof to the contrary.
2.3 Electronic communication is deemed to have been received on the day of sending, unless the contrary can be proved by the recipient. If the communication has not been received as a result of delivery and/or accessibility problems with regard to the User’s e-mail box, this is for the User’s risk, even if the e-mail box is accommodated at a third party.
Article 3 Use of the Ticketshop
3.1 The Ticketshop provides a platform making it possible to purchase Tickets from an Event Organiser. Ticketscript therefore only arranges for the ordering process of the Tickets. The agreement to purchase the Tickets arises between the User and the Event Organiser in question. Ticketscript only acts as an intermediary and has nothing to do with the purchase agreement between the User and the Event Organiser. These Terms and Conditions for Use therefore only refer to the use of the Ticketshop.
3.2 If the User wishes to buy a Ticket, he shall have to go through the ordering process. During the ordering process, the User must provide certain information which is necessary for the Ticketshop. The User guarantees that this information is accurate, up to date and correct.
3.3 If the User has purchased a Ticket using the Ticketshop from an Event Organiser, the User can download the Ticket directly via the Ticketshop. The User receives confirmation of the fact that he has downloaded the Ticket no later than 30 minutes afterwards via the e-mail address indicated by him. This confirmation offers the User the opportunity to print the Ticket again.
3.4 If problems occur with regard to the working of the Ticketshop, the User may contact Ticketscript via support@ticketscript.com.
3.5 The User accepts that the use of Tickets as well as the access to Events may be subject to further conditions of Event Organisers. As stated in article 3.1, Ticketscript is not responsible for these further terms and conditions and therefore does not accept any liability for any damage suffered by the User as the result of the further terms and conditions.
3.6 Ticketscript points out to the User that the Ticketshop refers to leisure activities as meant in Article 7:46i paragraph 3 of the Netherlands Civil Code so that the User does not have the right to dissolve the agreement without giving reasons as meant in Article 7:46d of the Civil Code. Even if the Ticketshop did not refer to leisure activities, the User cannot dissolve the agreement since the Ticketshop is performed with the User’s direct consent. Pursuant to Articles 7:46d and 7:46i paragraph 5 under 1 of the Civil Code in that case the User has no possibility of dissolving the agreement without stating reasons.
3.7 The information concerning Tickets and Events, including information concerning the availability of Tickets as well as the dates of, changes to and cancellations of Events comes from the Event Organiser and not from Ticketscript. Ticketscript has no influence on it and no involvement in it and cannot guarantee the correctness of the information. Therefore Ticketscript does not accept any liability for any damage which the User may suffer as a result of Tickets not being available and/or otherwise incorrect and/or erroneous information from Event Organisers. Ticketscript also does not accept any liability for damage caused by cancellation or postponement of an Event or for the quality of the Event and/or the location where the Event will be held.
3.8 The User can only use discount vouchers and/or coupons if the opportunity is explicitly offered during the ordering procedure and the discount vouchers and/or coupons were issued by an organisation which is accepted by Ticketscript.
Article 4 Guarantees and indemnification
4.1 The User accepts that the Ticketshop only contains the functionality and other properties as found in the Ticketshop at the time of use (“as is”). Ticketscript excludes explicit and tacit guarantees, commitments and indemnification of any kind, including but not limited to guarantees, commitments and indemnification with regard to quality, safety, legitimacy, integrity and correctness of the Ticketshop.
4.2 The User indemnifies Ticketscript for claims of third parties based on the assertion that the activities performed by User using the Ticketshop are unlawful.
4.3 The User guarantees that when using the Ticketshop (i) no robots, spiders or scrapers shall be used, or other applications which in any way shall perform actions other than those intended by the Ticketshop and/or (ii) no applications shall be used which monitor and/or copy the Ticketshop.
Article 5 Payment
5.1 The User pays the prices stated by the Event Organiser for the Ticket as listed in the Ticketshop. Transaction and Service costs are charged for the use of the Ticketshop and will be added to the price listed by the Event Organiser for a Ticket.
5.2 The prices are inclusive of VAT unless otherwise indicated. The listed prices may be amended without prior notification. The price stated during the ordering procedure is binding.
5.3 Ticketscript does not accept any liability with regard to mistakes in orders for Tickets, for example with regard to the number of Tickets and/or the kind of Event. It is not possible to cancel or exchange Tickets at Ticketscript. Nor does Ticketscript refund Tickets. With regard to these matters, Ticketscript refers to the Event Organiser as the responsible and vendor of the Ticket.
5.4 If the Event Organiser decides to refund the amount paid for a Ticket, this shall never include the Transaction and Service costs. The Transaction and Service costs shall only be refunded to the User under the conditions referred to in article 9.2.
Article 6 Ticketshop interruption
6.1 Ticketshop does not guarantee that the Ticketshop shall be available at all times and without interruptions or breakdowns. Breakdowns may also, although not exclusively, occur as the result of malfunctions in the Internet or telephone connection or due to viruses or errors/defects. Ticketscript is not liable in any way or liable to pay compensation vis-Ã -vis the User for any damage arising from or as the result of the unavailability or malfunction (temporary or otherwise) of the Ticketshop.
6.2 Ticketscript is entitled, without prior notification and without being liable to pay the User compensation, to shut down the Ticketshop temporarily and/or to limit its use if this is necessary in its opinion, for example in the scope of maintenance which is needed to the Ticketshop.
6.3 Ticketshop is entitled without prior notification, to make procedural and technical changes and/or improvements to the Ticketshop.
Article 7 Intellectual property rights
7.1 The Intellectual Property Rights with regard to the Ticketshop, including the Intellectual Property rights to the texts, images, design, photos, software, audio-visual material and other materials are vested in Ticketscript, its licensors and/or the Event Organisers.
7.2 Nothing in these Terms and Conditions for Use is intended to transfer any intellectual property rights to the User. The use that the User may make of the Ticketshop is limited to the use described here in the Terms and Conditions for Use. The User shall not perform any actions which could infringe Intellectual Property Rights of Ticketscript, its licensors and/or Event Organisers, such as registering domain names or trademarks which resemble or are identical to any object which Ticketscript, its licensors and/or the Event Organisers could have Intellectual Property Rights in.
Article 8 Privacy
During the use of the Ticketshop, the User shall provide personal and other data to Ticketscript. This personal and other data shall be stored and processed in accordance with applicable legislation, and not provided to third parties without prior consent unless Ticketscript is legally required to do so, or in defence of its rights.
Article 9 Liability
9.1 Ticketscript does not accept any liability for damage as a result of issuance by the Ticketshop for wrongful act or otherwise in so far as this is permitted under mandatory law.
9.2 Insofar as Ticketscript, despite the provisions of article 9.1, is liable for damages meant in article 9.1, the amount of the compensation shall be limited to the Transaction and Service costs charged for the use of the Ticketshop.
9.3 The User indemnifies Ticketscript for all claims by third parties, for any reason, with regard to compensation of damage, costs or interest, related to or arising from its irregular use of the Ticketshop and/or violation of these Terms and Conditions for Use and/or any other rights of third parties.
9.4 Ticketscript’s liability limitation is not intended however to exclude liability of Ticketscript for intent and/or wilful recklessness of Ticketscript (“own actions”) and/or its managers and subordinates.
Article 10 Notice, dissolution and cancellation insurance
10.1 Premature termination of the agreement for use of the Ticketshop is not possible.
10.2 Via the Ticketshop, Ticketscript offers Users the possibility of taking out cancellation insurance with an insurer. This cancellation insurance is concluded between the User and the insurer under the terms and conditions established by the insurer. Ticketscript does not accept any liability for this.
10.3 Both parties are entitled to dissolve the agreement to use Ticketshop if the other party fails imputably in the observance of its obligations from these Terms and Conditions for Use and after thorough and as detailed as possible notice of default has been received, containing a reasonable term for rectification of the shortcoming, continues to fail imputably in the observance of its obligations from these Terms and Conditions for Use.
10.4 The performances carried out by Ticketshop before dissolution and the related payment obligation shall not be revoked in the event of dissolution.
10.5 Without prejudice to the other provisions of these Terms and Conditions for Use, Ticketscript is entitled to dissolve the agreement for use of the Ticketshop directly without legal intervention and without being held liable towards the User and to cancel reserved Tickets if:
a. the User does not meet its payment obligations;
b. in Ticketscript’s opinion, the User has committed fraud, provided false payment details, cancelled a payment or Ticketscript establishes other irregularities.
Article 11 Miscellaneous, applicable law and court having jurisdiction
11.1 Dutch law shall govern the Terms and Conditions for Use and the use of the Ticketshop.
11.2 All disputes between the User, if a consumer, and Ticketscript will be presented to the court having jurisdiction in the district of the User’s place of residence, unless mandatory law determines otherwise. In the event of disputes between the User, who is not a consumer, and Ticketscript, all disputes shall be presented to the court having jurisdiction in Amsterdam.
11.3 If these Terms and Conditions for Use are or become partially invalid, then the User and Ticketscript shall be bound by the remaining provisions. Ticketscript shall replace the invalid part by provisions which are valid and of which the legal consequences, considering the content and the purpose of these Terms and Conditions for Use, are as close as possible to those of the invalid part.
